Our Lufthansa First Class experience began on our arrival from Iceland, where, with a 2.5 hour transit-time, we were met on the tarmac by Lufthansa’s First Class chauffeur service. The vehicle we were picked up in was a VW sprinter car of the likes. We had anticipated to visit Frankfurt’s First Class terminal but unfortunately our driver had told us that we didn’t have enough time which was initially disappointing. In summary, it was explained to us that in order to get there we had to drive out of the airport, walk for 10 minutes undercover to the terminal, then go through security again and due to poor weather conditions and time constraints, we were given the ultimatum and reluctantly accepted to go to the Lufthansa First Class Lounge in the normal airport area. You can read our review of that here.
The absence of a passport priority lane proved to be another disappointment when we arrived, and it resulted in having to wait 30-40 mins in passport control. The feeling of exclusiveness seemed a bare minimum until we were inside the Lufthansa First Class lounge where we were pleasantly surprised that there were only 3 families present. This enhanced our experience as there were more staff in the lounge than patrons. Overall, the Lufthansa First Class Lounge was an enjoyable experience and a nice way to relax before a long-haul flight.
Our flight was scheduled for 10pm with boarding at 9:30pm. Similar to how we were taken to the Lufthansa First Class Lounge, we were escorted back to the plane by a private chauffeur service at 9:15pm. The boarding experience was seamless, as Lufthansa staff members assisted you with all your luggage and baggage right to the very door of the aircraft. Upon entering Lufthansa First Class Cabin, we found a personal locker for our carry-on baggage, eliminating the need for us to lift a finger as the staff efficiently stored our bags. Flying as a family of 4, this personalised service proved to be very helpful. We onboarded to a Boeing 747-800, one of the two aircraft options Lufthansa offers in first class (the other being an Airbus A380 aircraft).
Occupying half of the Lufthansa First Class cabin as a family of four, which comprises eight seats, we enjoyed the luxury of having two highly attentive flight attendants with one being specifically just for our family (1 for every 4 people). Seated in row 1 and 2 in the nose downstairs, fulfilling a dream of ours to check off a bucket list item (sitting in the nose of a jumbo jet) - our experience was further enriched by the unique lower deck first-class cabin design. This configuration featured two rows of 1-1 seating and a third row of 1-2-1 seating. Due to the curvature of the plane that far forward, we were sitting essentially in front of the pilots and had windows slightly angled providing us a unique experience and in our opinion - the best window seats on board.
The Lufthansa First Class seats left a lasting impression with its spacious design. The independently adjustable back and footrests, along with the moveable ottoman allows for various seating and reclining positions. The ottoman also allowed for socialising with other passengers, and the movable table provided flexibility during meals that you could even dine with another passenger if you wanted to.
There was a good amount of storage on the side compartment for all your belongings and also a screen that can pop up for privacy. This allowed the suite to be semi enclosed, however it is not as private as competing first class suites like Emirates. Service on board was impeccable and the best we’ve ever experienced on board any first class flight. We had our ergonomic Lufthansa First Class seat transformed into a 2-metre long bed by the lovely staff member who catered for us during the entirety of the flight, and they went above and beyond to ensure we were comfortable and looked after. Bedding is fully equipped with a soft mattress topper, a temperature regulating duvet, and top-quality bed linen which ensured a very restful journey for us.
The screen that was provided in the suite was the only drawback from our experience flying Lufthansa First Class. The outdated, and undersized TV screen can be compared smaller to competitors in Business Class flights which presented as a less-than-ideal scenario for passengers. The screen not only fell short in terms of size, but also displayed a resolution that left room for improvement. This disappointment, however, is set to be addressed with Lufthansa’s commitment to upgrading this aircraft with the next generation Allegris First Class suite.
Our amenity kit was presented on the ottoman when we arrived. Included were Porsche design slippers, an eye mask, shoe horn, toothbrush, hair comb, face creams and ear plugs. We were also provided with Bose sound cancelling headphones for the entirety of the flight. As we travelled with our two children, they were also provided with kids friendly amenity kits which went above the richter scale. When it was time for us to sleep, flight attendants handed around silky First Class pyjamas in your preferred size - these were super soft and an additional treat to the whole experience.
Our culinary journey in Lufthansa First Class was a delight. The on-demand meal service made dining in-flight more enjoyable and the options on board were great. We were initially welcomed on board with a glass of Champagne (Cuvée Grand siècle, Champagne Laurent-Perrier, Frankreich) and a bowl of macadamia nuts. The champagne was incredibly delicious and almost dangerous being unlimited.
As we’d eaten quite a bit of food prior in the Lufthansa First Class lounge, we weren’t incredibly hungry so opted for lighter meal options. We decided to order the caviar for entree, and with Lufthansa said to be the world’s greatest purchaser of caviar (even more than Emirates) we felt it seemed right for the occasion. Although it wasn’t traditionally served, it was more than tasty. We went with the duck breast for main which was delicious and juicy. The mango and passionfruit mousse for dessert was a no-brainer and just as decadent.
In summary, flying Lufthansa First Class from Frankfurt to Singapore was a standout experience. The preflight process, including chauffeur service and above and beyond personal butler-like service directly to the aircraft, set the stage for a seamless boarding experience. It was disappointing we weren't able to check out the Frankfurt First Class terminal, however the Lufthansa First Class lounge in the normal airport was still a great experience.
Occupying half of the eight-seat cabin in the lower deck first class-design, we enjoyed personalised service from just one of the two flight attendants for the entirety of the trip. The spacious suite offered adjustable features, while the dining experience was a culinary delight, featuring caviar, duck breast and tasteful desserts. Although the outdated TV screen was a drawback, Lufthansa’s commitment to upgrading with the Allegris First Class suite promises a more immersive in-flight entertainment experience. Overall, our Lufthansa First Class journey was marked by luxury, attentive service, and inquisitive dining, leaving an indelible mark on our global adventure.
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