How to Apply For a Status Match
To apply for the Turkish Airlines status match, Qantas Frequent Flyers must become a member of the Turkish Airlines Miles&Smiles program, a fast and free online process. Once you are logged into your Miles&Smiles account, visit the feedback page on Turkish Airlines’ website to start the status match application process.
Under the general feedback option, click the “Write Feedback” button, select the new feedback option, and then scroll down to the Miles&Smiles program category.
Clicking the membership process button will call up a page asking for your details, plus a text box where you can detail the nature of your feedback. In this case, your ‘feedback’ should be a short but respectful request for a status match to the Miles&Smiles Elite tier based on your current high-level status with a competing airline. It might also be helpful in this section to give some context as to why you are seeking this status match.
Finally, you'll need to provide supporting documentation such as -
- A scan or photocopy of the front and back of your frequent flyer membership card, clearly showing your name and your current status’ expiry date
- Your most recent activity statement with the competing airline
- A scan of your passport
Turnaround time from application to status match can take around two weeks, and Turkish Airlines may reply asking for more information. As with all status match promotions, this offer of free Miles&Smiles Elite status is made entirely at the discretion of Turkish Airlines, and its success can vary from one applicant to the next (for example, a request from one Qantas Platinum frequent flyer might be granted, while another declined).
